Shipping

Made to order. Free AU shipping on any 2+ items, or on orders over $100 (otherwise $6.95 flat). We can't deliver to PO Boxes.

How long will my order take to arrive?

Every piece is made to order after you check out. You'll get an email with tracking as soon as your order ships. Made to order. Free AU shipping on any 2+ items, or on orders over $100 (otherwise $6.95 flat). We can't deliver to PO Boxes.

Do you offer Express shipping?

No. Every piece is made to order, so making it comes first, and Express postage can't speed that part up. We'd rather not charge you for speed we can't deliver.

Do you ship internationally?

Yes, to the countries listed at checkout. Made to order. Free AU shipping on any 2+ items, or on orders over $100 (otherwise $6.95 flat). We can't deliver to PO Boxes. Shipping to other countries is calculated at checkout. Any import duties or taxes charged by your country are paid by you when the parcel arrives.

How do I track my order?

When your order ships, we email you a tracking link. Tracking can take a little while to start updating after it ships. If your tracking hasn't moved for a while, email hello@unsponsored.com.au with your order number and we'll chase it.

Can you deliver to a PO Box?

No. Our delivery partners can't deliver to PO Boxes, so please use a street address where someone can receive a parcel, like your home or work. If an order is placed with a PO Box, we'll email you to get a street address before it ships.

Can I change or cancel my order?

Email hello@unsponsored.com.au within 4 hours of ordering and we'll do our best to change or cancel it. Once your piece goes into production, we can't change or cancel it, but our returns policy and your Australian Consumer Law rights still apply.

Full details are in our Shipping Policy.